Following a special training given by Yiftach Sagiv, Professor and Trainer in Leadership & Communications at BSL, I felt like sharing a few thoughts on authentic communication.
The way you communicate is not the result of your culture nor of your language. Rather, it is the result of the style you adopt – by choice or by default. Do you have heated discussions or conflicts with your friend, your mother, your neighbour or your brother? Do you wonder why your best friend sometimes does not understand you?
Effective communication is all about your ability to speak to your partner, your team, your lover, colleague or father in such way that they will understand you. Adopt the style of communication that best fits their style and you will get them to understand you. For example, if you ask a French person a question in English, you only get a blank stare and no answer. The trick is to speak not only their language, but also their style – their communication style. How do you learn this? That is what the course on effective classroom interaction was about.
Learning an entirely new language is usually a long-term undertaking, but the end result is enormous satisfaction because you discover that you can speak to people in their own language and, what is more, they understand the words that you speak. If you now also figure out the communication style they have, and you speak to them in the tone of voice and mannerism that they can identify with, then suddenly they not only understand your words, but they can understand your intention or meaning and agree with you, cooperate with you, and even respect you for your points of view. Inter-personal synergy becomes a lot more likely if you can adopt the communication style that your partners in business, your family members, or your colleagues speak.
Learn this new communication style that is verbal as well as non-verbal, and you will feel that satisfaction that comes from mastering a new language.
The course “Effective Classroom Interaction” will be offered again at Business School Lausanne.
Associate Dean, BSL